IT News, Information And Tips To Help Your Business

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

The Google Cloud Platform can do virtually any business computing task you need it to. From pre-written machine learning modules to high-end data analysis, it’s limited only by the internet connection you use to access it. But now, even that is being improved upon.

Businesses are using mobile devices more than ever to increase productivity and profitability. However, like desktops and laptops, smartphones and tablets are highly vulnerable to hacking, and some employees expose them to threats in ways they may not even be aware of.

Pairing your business with the right productivity-enhancing tool is a challenge. Fortunately, you can choose between two popular options: Office 2016 and Office 365. But which is right for you? Here are three main differences that may help you decide.

You’ve all heard of viruses, spyware, ransomware and trojans. But did you know that they’re all types of malware? They’re all designed to ruin your digital life, but different types of malware put your computer at risk in different ways. Understanding what sets them apart can keep your business guarded.

Employees don’t usually prioritize managing files and photos because they can be tedious and time-consuming. Those who have to deal with a high volume of files and photos across different devices often depend on the auto-sync functions of Google Drive or do manual backups on external drives or SD cards.

For most small-business owners, processing email takes up a good chunk of the day. If you use Gmail, you’re already working with a powerful platform with numerous productivity-enhancing features. But what if you could streamline the process even further while ensuring each message is dealt with appropriately? These Gmail tips will do the trick.

Everything seems to have their own cloud nowadays. Cloud-powered backup and disaster recovery and managed services are just some examples. Another cloud-based application many business owners need to look out for is Hosted PBX. It is a cloud-based service whereby the software and hardware (excluding headsets) are hosted on your vendor’s network, where on-site and mobile business phones are connected to the vendor via internet protocol (IP).

While it all sounds good on paper, small businesses are unable to make significant technology investments on a whim.

More firms are using the Internet of Things (IoT) to create new business opportunities. For instance, companies that install smart sensors can automate data entry and monitor their inventory. However, if left unsecured, IoT devices also give hackers an opportunity to breach your network.

Unless you’ve been lost at sea for the past few months, you’re probably familiar with the WannaCry ransomware attacks that infected over 230,000 computers across 150 countries. Despite its recent attention in the media, ransomware, is far from new.

The first known type of ransomware, the AIDS Trojan, was released in 1989. It made its way to victims via floppy disks that were meticulously copied, packaged, and posted.